Dedicated customer support

All customers with a commercial license receive 1 year of dedicated e-mail support and upgrades. Use the Basic and Professional licenses for individual sites. Use the Enterprise licenses for larger projects.

Service Level Agreement

With a Service Level Agreement, the CKSource support team will always give your needs priority. You will receive assistance during CKEditor implementation, expert support and help with any required enhancements, all this with a dedicated priority communication channel.

SLA for CKEditor / SLA for CKFinder

Enterprise Solutions

Check other CKSource custom solutions designed for large projects requiring additional non-standard options. We provide end-to-end project care. Learn more

  • FAQ


    Check Frequently Asked Questions for solutions relating to licensing, product and other common topics.

    Read FAQ

  • Documentation


    For instructions on how to manage, configure and use our products, refer to the following documentation.

    Read the Documentation

  • Forum


    Join the forums to share information with the community or receive an alternate solution or point of view.

    Visit our Forum

Already a customer?

For product support use the contact information provided in our purchase confirmation e-mail, or use ​contact form (Support Token required).